How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Clinical Research Technician/Assistant will be working on a new clinical research study within the Department of Anesthesiology. The study, COMPASS (COmprehensive Mobile Precision Approach for Scalable Solutions in mental health treatment), is focused on the effects of wearable and mobile technology on mental health outcomes. The project's goals are to reduce the burden of depression and other mental health conditions via mobile technology-delivered interventions, as well as to accelerate recovery from mental illness by better matching pharmacological, psychological, and mobile-based treatments to patients. The Clinical Research Coordinator will be responsible for participant recruitment and follow-up tasks, including facilitating data collection and other study tasks.

This is a regular, but term-limited position, which will end after approximately two years.

We are looking to hire two full time staff at the Clinical Research Technician and four full time staff at the Clinical Research Assistant level. You will be considered for both depending on the positions still available and your experience.

This position is hybrid. The candidates will come into the Ann Arbor office about once a week to take care of shipping and specimen processing. The rest of the time will be remote work with UM provided technology. 

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

The Clinical Research Coordinator will be responsible for recruiting, screening, consenting, and enrolling research participants from multiple sites. The Clinical Research Coordinator will provide support to participants around the multiple technological components of this study, including installing the study smartphone application(s), electronic consenting, and setup of wearable devices. The Clinical Research Coordinator will support consenting, enrollment, and follow-up tasks as needed and requested by participants and the study team.

Characteristic Duties and Responsibilities:

Knowledge of all 8 competency domains is expected:

1. Scientific Concepts and Research Design
2. Ethical Participant Safety Considerations
3. Investigational Products Development and Regulation
4. Clinical Study Operations (GCPs)
5. Study and Site Management
6. Data Management and Informatics
7. Leadership and Professionalism
8. Communication and Teamwork

• Clinical Research - Tech/Assistant will be responsible for recruiting, screening, consenting, and enrolling research participants.
• Will provide support to participants around the multiple technological components of this study, including installing the study smartphone application(s), electronic consenting, and setup of wearable devices.
• Will support in-person consenting, enrollment, and follow-up tasks as needed and requested by participants and the study team

The CRC will work with Study Coordinators to

• organize and reach out to lists of participants that may be contacted for recruitment,
• track and follow participants the study after their initial enrollment,
• enter and manage data,
• conduct chart reviews as necessary,
• prepare and send participant mailings,
• support the distribution of participant incentives,
• provide customer support around participant usage of the study's technologies.
• perform other routine project tasks.

Supervision Received: This position reports directly to the Research Intern

Supervision Exercised: None 

Required Qualifications*

CRC Technician:

• Associate degree in Health Science or an equivalent combination of related education and experience is necessary.
• Minimum 1 year of directly related experience in clinical research and clinical trials is necessary. (Please review SoCRAs Definition of a Clinical Research Professional for qualifying experience prior to applying.)  or An advanced degree in a health-related areas such as: Health Sciences, Behavioral Sciences, Public Health, Health Care Administration, Clinical Research Administration, Social Work, Psychology, Epidemiology, Foreign MD. Or Minimum 3 years of human subject experience (clinical, lab or health regulations) such as related patient care, related community health and wellness, related clinical information, and research.  

CR Assistant:

• High school diploma or GED is necessary

Both: 

• Experience communicating with diverse patient populations.
• Excellent interpersonal skills and ability to establish rapport with participants. 
• Demonstrated ability to work successfully while meeting competing deadlines.
• Demonstrated ability to prioritize and exercise good judgment.
• Excellent attendance and strong work ethic in past settings.
• The candidate for this position must also be able to adhere to strict confidentiality guidelines and demonstrate a strong ability to keep accurate and detailed records of all study procedures. 
• Knowledge of personal computers and Microsoft Applications.
• Have reliable transportation given the potential for travel to multiple recruitment sites and participant follow-up appointments.

Desired Qualifications*

CRC Technician: Bachelors degree in health science or equivalent combination of related education and experience is desirable.

CRC Assistant: Associate degree in Health Science or an equivalent combination of related education and experience is desirable.

Both:

• An understanding of medical terminology.
• Experience in a large complex health care setting.
• Ability to effectively communicate with staff and faculty of all levels and knowledge of university policies and procedures is desirable.
• Evidence of course work or experience in Research Methods and clinical experience is preferred, but not required.  
• Experience using MS Excel, Qualtrics, REDCap, and/or Microsoft Access are preferred. 
• Previous experience conducting health-related research or with mental health populations is preferred, but not required.

Work Schedule

Monday- Friday 9am- 5pm with some flexibility. 

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

This position is term-limited for about 2 years (ending May 2026) with the possibility of renewal based on need and available funding. At the end of the stated term, your appointment will terminate, and will not be eligible for Reduction-in-Force (RIF) benefits. This term-limited appointment does not create a contract or guarantee of employment for any period of time as you will remain subject to disciplinary or other performance measures, up to and including termination, at the will of the University in accordance with existing University policy and standards for employee performance and conduct.

Michigan Medicine is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of the Medical School Office of Research. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world. We strive to create a work culture where each team member feels respected, valued, and safe. 

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.