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About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Certified Medical Assistant- Duke Primary Care
Occ Summary

The Medical Assistant, Certified functions asan integral member of theinterdisciplinary healthcare team in providin gdirect patient care. TheMedical Assistant, Certified performs routine a dministrative and patientcare supportive duties in a Health System medic al practice that assistmedical and/or nursing staff in the examination a nd treatment ofpatients and ensure the clinic/office runs smoothly.

Clinical responsibilities:The CMA takes medical histories and records vital signs, explainstreatment procedures to patients, and prepares patients for examinationsand procedures.Patien tcare support responsibilities may include assisting the medicaland nurs ing staff during examination and procedures, collecting andpreparing lab oratory specimens, performing basic laboratory test in theclinic/office, taking electrocardiograms, removing sutures/ staples,changing sterile and non-sterile dressings, promoting patient/familyunderstanding of the ed ucational content and his/her involvement in theplan of care, and docume nting in the patient record.Other clinical support responsibilities incl ude disposing ofcontaminated supplies, instrument processing, high level disinfectionand sterilization of medical instruments, telephoning presc riptions to apharmacy, preparing and administering medications as direct ed by aphysician, and authorizing drug refills as directed. Performs otherclinical functions as delegated and supervised by the physician.Admini strative responsibilities:The CMA greets patients, answers telephones,sc hedules appointments toinclude arrive appointments in MaestroCare, check out patients, andreferral scheduling; arranges for hospital admissionsan d laboratoryservices, updates and files patient medical records, fills o ut insuranceforms, handles billing, bookkeeping to include receivingcopa ys andcollections on account balances; correspondence, and orderingclini caland clerical supplies and forms. Performs other administrative duties asdirected.May be requested to be a liaison for clinic activitiessuch a s JointCommission and falls and/or participate in clinic committees.

Good customer service skills.Work requires the ability to understand and follow oral andwritte ninstructions generally acquired through a high school educationandmedic al assistant programming.Heavy lifting and the ability to transport stretcher and wheelchairpatients may be required.Working knowledge of steril e techniques and special procedures that areapplicable to work performed .Working knowledge of procedures and techniques involved in administerin groutine and special treatments to patients.Working knowledge ofsanitati on, personal hygiene and basic health andsafety precautions applicable f or work in a clinic setting. Workingknowledge of infection control proce dures and safety precautions.Age specific competencies.Daily clinic prep aration process; registration, scheduling, chargeposting, orderentry. Ab le to document and communicate pertinentinformationAbility toestablish a nd maintain effective working relationships withpatients andclinic staff Typing skillsMedical terminologyLevels II and III -- Abilityto independe ntly seek out resources andwork collaboratively

N/A

Minimum Qualifications

Education

Level I -- Graduation from accreditedMedical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV.

Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.