About Us

At Baylor Scott & White Health, we promote well-being for all. It's the largest healthcare system in Texas. It empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our competitive benefits package empowers you to live well and provides:

• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access
  to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Job Summary

You'll oversee patient care, using guidelines to dictate benefits and resolve service necessity issues. Various roles will be adopted to encourage optimal outcomes. Manage care efficiently to reduce unnecessary usage.

Location: Frisco, TX - 12505 Lebanon Rd, Frisco, 75035

Setting: Case Management

Schedule: FT Mon-Fri

What You'll Do

• Producing, implementing, documenting, and updating care plans in collaboration with the entire healthcare team
• Formulating patient care management plans and setting treatment and self-management goals.
• Evaluating the healthcare, educational, and psychosocial requirements of the patient and their family.
• Helping patients stay healthy by educating, visiting, and communicating via phone; also, supporting adherence to care plans.
• Studying, establishing, and recommending resources to fulfill medical and non-medical needs of patients and families.
• Collaborating with all programs to ensure proper coordination of services.
• Proactively identifying issues and suggesting solutions for care coordination to ensure it's in the best setting.
• Communicating and linking with hospital, long-term care, and home health representatives.

What Will Make You Successful In The Role

• Completion of an associate degree in nursing.
• Completion of a specialty certification is highly recommended.
• Familiarity with care coordination, managing resources and handling patient needs effectively.
• Proficiency in assessing patient health and creating effective management plans accordingly.
• Outstanding verbal and written communication skills.
• Ability to diligently monitor, evaluate and document patient progress in line with a care plan.
• Capability to aid patient access to community resources.
• Willingness to collaborate with both in-house and external medical professionals, partner agencies and organizations.
• Ability to handle rapidly changing situations and potential crises with understanding and composure.
• Commitment to ensuring confidentiality of patient details in line with all relevant policies and regulations.

Belonging Statement

We think everyone should feel accepted, valued, and supported. Our workforce should reflect our communities.

Qualifications

• Associate's degree
• 2 years of hands-on experience in the relevant field.
• An RN license is required.