About Mcnnadi Inc

Mcnnadi Consulting is a management consulting firm dedicated to providing an array of high quality services to businesses, organizations, and government entities by creating initiatives which result in sustainable advantages through identifying and retooling capabilities, and creating efficiencies, while successfully navigating through critical junctures in clients' businesses.We advise management concerning best practices and leading-edge technologies, audit the effectiveness of existing systems, and objectively evaluate and recommend new sustainable solutions.
$27 - $30 Per hour

We are seeking a motivated and customer-focused Call Center Agent to join our team in a remote home office setting. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.

Responsibilities:

Handle inbound and outbound calls in a professional and courteous manner
Assist customers with inquiries, issues, and complaints
Provide accurate information and solutions to customers
Maintain customer records and update information as needed
Meet and exceed performance targets and goals

Qualifications:

High school diploma or equivalent
Prior experience in a customer service or call center role preferred
Excellent verbal and written communication skills
Ability to multitask and work in a fast-paced environment
Strong problem-solving skills and attention to detail
Proficiency in MS Office and CRM software

Skills:

Customer service-oriented
Ability to remain calm and professional under pressure
Strong listening and communication skills
Adaptability and flexibility
Team player with a positive attitude

If you are a self-motivated individual with a passion for helping others, we would love to hear from you. Join our team as a Call Center Agent and make a difference in the lives of our customers.
The pay range for this role is:
27 - 30 USD per hour(Louisville KY)

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