MIRACLE MILE SHOPS

BUSINESS DEVELOPMENT - ALTERNATIVE REVENUE

JOB DESCRIPTION

TITLE: Business Development - Alternative Revenue

REPORTS TO: Associate General Manager

JOB DESCRIPTION:

• Manage the day-to-day operations of the Specialty Leasing Program

(Common Area, In-line, Wall Units)

• Promote and sell Media opportunities for the Center. Build relationships, cold call and network in and out of the market.
• Prospect and screen for new merchants locally and in competitive markets.
• Prepare and manage program income and expense budgets.
• Maintain occupancy at budgeted levels.
• Develop Annual RMU Specialty Leasing Plan
• Assist the Director of Leasing when tasked.
• Identify concepts for the program that complement the in-line retail program.
• Establish and maintain effective relationships with new/existing merchants and local peer group.

RESPONSIBILITIES:

• Develop, implement and manage the Specialty Leasing Plan and budget.
• Identify new Specialty Leasing opportunities and solicit prospects locally and in competitive markets.
• Respond to request for information regarding the specialty leasing program from potential tenants including phone calls, walk-ins and website inquiries. Guide and manage tenants through the application process.
• Identify start-up entrepreneurs and incubate them into the Specialty Leasing program.
• Conduct local outreach to identify prospects and to incorporate local characteristics.
• Participate in specialty leasing site visits with prospective tenants as requested and provide Center information.
• Negotiate terms and issue proposals for Specialty Leasing deals that are consistent with or an improvement to the budget. Present all deals for approval to the Associate General Manager.
• Facilitate license agreement administration for approved merchants (creating, distribution, tracking approvals and obtaining signatures). Administer merchant on-boarding paperwork.
• Ensure accounting has all executed paperwork and payments to setup tenant in the system for opening.
• Prepare merchants for openings and closings.
• Manage the Specialty Leasing program to ensure that all operational standards and guidelines are met.
• Ensure that the Specialty Leasing program operates at a high level.
• Responsible for visual standards of the program
• Ensure merchants maintain the highest standards including merchandising and financial performance.
• Ensure that all visual merchandising of the program is always at the highest level.
• Monitor Specialty Leasing merchants to track and enhance their performance or eliminate problems.
• Use best judgement to resolve customer complaints with merchants and communicate any issues with Associate General Manager.
• Monitor the market to stay abreast of new trends.

• Support the development of Specialty Leasing initiatives.
• Coordinate openings/closing with appropriate departments, merchants and visual merchandisers.
• Coordinate RMU maintenance and repair work. Inventory replacement parts and back st
• Manage inventory of RMU's and any replacement parts, stools, cushions, light fixtures to maintain full operation.
• Communicate Specialty Leasing activity with all departments and coordinate tasks as needed.
• Prepare monthly specialty leasing updates and reports.
• Manage Specialty Leasing income/expense forecast.
• Assist accounting with collection of monthly sales reports and rent payments.
• Participate in the Manager on Duty Program.
• Manage storage inventory and leases.

SPECIAL SKILLS:

• Strong organizational and time management skills.
• Proven Specialty Leasing skills.
• Strong communication skills.
• Attention to detail and ability to manage multiple priorities.
• Knowledge of Microsoft Office computer software.

EDUCATION and EXPERIENCE REQUIRED:

• Associate's degree required, Bachelor's degree preferred.
• Three years of experience in the shopping center industry with specialty leasing/leasing experience.
• Media/OOH experience required.