About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

About the Role

This position can be located in Waltham, MA or Syracuse, NY

Engineering Support Services (ESS) provides highly skilled engineering support with diverse technical, project and analytics skill via an outsource model with our delivery partner. We partner with business units (BUs) at each step through ideation, transformation and delivery covering five main key service lines; System Modelling and Early Development, Work Management Support, Asset Management Support, Project Controls and Data Management Support.

This role will lead the growth of ESS services building relationships between ESS, business units and our delivery partner; with goals to deliver value adding propositions and enabling National Grid to be at the heart of a clean, fair, and affordable energy future.

The role enables improved outcomes and better performance while allowing our BUs to focus on their priorities. We do this by deploying strategic capability at pace and accessing deep offshore engineering talent pools blended with process excellence, automation and data and analytics. We are working together with the business on some of the most complex challenges and program (#BIGWORK) to accelerate our journey towards net zero.

What You'll Do

Develop strategy to grow the scope of Engineering Support Services (ESS) across our defined key service lines for your assigned Business Units (BU). This includes operationalising execution of the approved growth strategy and regularly tracking & reporting to colleagues and senior stakeholders.
Develop & document internal market intelligence and cultivate relationships within BUs, defining value offerings and ensuring delivery of the agreed outcomes for each opportunity.
Develop good understanding of business transformation and work with the ESS Portfolio Lead to develop roadmaps for your assigned BU(s).
Technical know-how of at least one of the key service lines that ESS has to offer and collaborate with other ESS Leads to grow and improve performance of all the key service lines.
Lead on the identification of opportunities for ESS to support the BU(s) agenda through our delivery partner. You will also lead and take part in gathering requirements and managing projects through to delivery including project governance, assurance, contract and commercial management. Develop and promote solutions that are commercially viable and address the needs and priorities of the assigned Business Units.
Act as a key point of contact between the Delivery Partner and the Business delivering excellent communication maintaining strong relationships. Manage the performance and relationship with the delivery partner providing range of ESS services within the BUs. Responsible for performance of ESS in your assigned BU(s) with regularly tracking and reporting of progress and initiatives to senior stakeholders and colleagues.

What You'll Need

Demonstrable background in cultivating relationships at all levels within a complex and regulatory setting.
Demonstrable experience of developing strategy and execution of transformation and change projects.
Demonstrable experience of stakeholder management, problem solving, making progress in a complex and ambiguous environment with dynamic priorities and at pace,
Knowledge of utilities in New York or New England. Engineering experience would be an advantage.
Knowledge of one or more of the following: Strategy, Business Change,
Proven quantitative, analytical, problem-solving, and conceptual thinking skills.
Technical knowledge of any of the ESS key service lines, change and project management approaches.
Excellent stakeholder interaction skills, collaborative work style and strong interpersonal and team skills.
Ability to lead teams, motivate others and work collaboratively with customers and colleagues.
Ability to communicate complex ideas clearly, with excellent written and oral presentation and communication skills.
Excellent facilitation skills.
Demonstrated commerciality, analytical skills, stakeholder management and professionalism, working in a fluid and fast paced environment.
Being capable of representing the Business Units key stakeholders.
Educated to degree / Masters' level or equivalent experience
Experience in operations, consulting, project or portfolio management role, preferably in utilities
Project Management certification desirable

More Information

#LI-NK1 #LI-HYBRID #LI-ENGINEERING #LI-STAKEHOLDER MANAGEMENT #LI-PROJECT MANAGEMENT #LI-WALTHAM #LI-SYRACUSE

Annual Salary

Waltham, MA: $124,000-$146,000

Syracuse, NY: $110,000-$130,000

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.