Job Description
H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As an H-E-B Assistant Department Manager, you'll help manage your Department's daily operations, and you'll get to know our Customers, and treat them to excellent service.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first?HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling?PASSION FOR RESULTS... ability to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks?We are looking for:- School of Retail Management (SORM) training- leadership / management skillsWhat is the work?Management:- Assists Department Manager with preparing work schedules, conducting performance appraisals, and interviewing job applicants- Provides work direction and feedback to Partners under direction of Department Manager- Assists Department Manager with ordering product, taking inventory and completing post-inventory paperwork, and monitoring department budget and payroll- Performs routine inspections / audits to ensure compliance with productivity, quality, and sanitation standards- Frequently receives, stocks, and merchandises product for department- Assists Customers with inquiries or selection of products- Maintains the highest levels of customer service through personal example, SOP compliance, and accountability- Ensures compliance with federal, state, and H-E-B regulations, policies, and standards for product / food safety and sanitation are met- Performs Representative and Specialist duties oftenWhat is your background?- Minimum age 18 (mandatory)- Successful completion of Phases I and II of School of Retail Management (internal Partners)- Completion of any remaining technical and leadership courses (within one year of being placed as an ADM)- Completion of qualifications to assume a Department Manager position (within one year of placement as an Assistant Department Manager)Do you have what it takes to be a fit as an Assistant Dept Manager at H-E-B?- Strong interpersonal skills- Strong verbal / written communication skills- Financial and mathematical operations skills- Leadership / management skills- Computer skills, including MS Office and H-E-B systems- Strong attention to detail- Team-orientedCan you...- Function in a fast-paced, retail environment that requires detailed work and precision- Work extended hours and / or rotating schedulesReasonable accommodations may be made to enable individuals with disabilities to perform essential functions.10-2013
H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Assistant Department Manager, you'll help manage your Department's daily operations, and you'll get to know our Customers, and treat them to excellent service. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first? HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling? PASSION FOR RESULTS... ability to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks? We are looking for: - School of Retail Management (SORM) training - leadership / management skills What is the work? Management: - Assists Department Manager with preparing work schedules, conducting performance appraisals, and interviewing job applicants - Provides work direction and feedback to Partners under direction of Department Manager - Assists Department Manager with ordering product, taking inventory and completing post-inventory paperwork, and monitoring department budget and payroll - Performs routine inspections / audits to ensure compliance with productivity, quality, and sanitation standards - Frequently receives, stocks, and merchandises product for department - Assists Customers with inquiries or selection of products - Maintains the highest levels of customer service through personal example, SOP compliance, and accountability - Ensures compliance with federal, state, and H-E-B regulations, policies, and standards for product / food safety and sanitation are met - Performs Representative and Specialist duties often What is your background? - Minimum age 18 (mandatory) - Successful completion of Phases I and II of School of Retail Management (internal Partners) - Completion of any remaining technical and leadership courses (within one year of being placed as an ADM) - Completion of qualifications to assume a Department Manager position (within one year of placement as an Assistant Department Manager) Do you have what it takes to be a fit as an Assistant Dept Manager at H-E-B? - Strong interpersonal skills - Strong verbal / written communication skills - Financial and mathematical operations skills - Leadership / management skills - Computer skills, including MS Office and H-E-B systems - Strong attention to detail - Team-oriented Can you... - Function in a fast-paced, retail environment that requires detailed work and precision - Work extended hours and / or rotating schedules Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 10-2013
