Overview
As Chick-fil-A Supply and Bay Center Foods continue to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent strategy to meet our growing business needs. The Lead Advisor supports the day-to-day operations of the talent team by administering and ensuring compliance across occupational and non-occupational related leave of absence programs, return to work processes and accommodations.
About Chick-fil-A Supply and Bay Center Foods
Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.
Responsibilities
- Oversee administration and serve as subject matter expert for accommodations, disability and leave management programs including, FMLA, ADA, Worker's Compensation, state/local paid/unpaid leave offerings and company-paid leave programs, while ensuring consistency and compliance
- Collaborate with Chick-fil-A Supply Leadership, Bay Center Leadership, and Chick-fil-A, Inc. to innovate processes, recommend system/technology enhancements or vendor changes, and streamline administration to enhance the employee experience
- Implement and communicate changes to leave and accommodation policies coordinating execution with local Talent Leaders
- Partner with Legal and local Talent Leaders to ensure legal compliance with all applicable federal and state requirements, and company policies and practices
- Support the creation of scalable leave of absence solutions including system update rollouts and changes that enable ongoing efficiencies for growth within the distribution network
- Partnership with Chick-fil-A, Inc. on review of payroll and timekeeping systems related to leave of absence
- Document and maintain detailed written processes
- Handle highly confidential and sensitive information in strict accordance with Chick-fil-A Supply and Bay Center Foods confidentiality and data security policies
Minimum Qualifications
- 5+ years of HR Generalist experience, including at least 1 year in a distribution or manufacturing environment and at least 2 years managing leave and/or benefits
- Bachelor's Degree
- Working knowledge of multi-state benefit plans, state applicable leaves (including California), and ADA best practices
- Proven experience in cross functional collaboration; partnering with multiple business departments with the ability to influence outcomes
- Working knowledge of payroll administration and timekeeping systems
- Experience partnering and managing relationships of Leave and Benefit third-party vendors.
- Demonstrated knowledge of general HR policies, procedures, and practices
- Ability to occasionally travel, including overnight trips
Preferred Qualifications
- 7+ years of HR Generalist experience, including 2+ years in a distribution or manufacturing, and at least 3 years managing leave and/or benefits
- Experience leading team of leave specialists or prior managerial expertise overseeing direct reports within an HR function or service
- Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
- Excellent business communication and presentation skills
- Excellent knowledge of the ADA Interactive process
- Working knowledge of processing Worker's Compensation claims
- Ability to develop course materials and lead trainings related to disability, leaves, and accommodations
- Project management experience
- Excellent organizational and record-keeping skills, with the ability to manage multiple cases at once
- Energetic and driven; high degree of self-motivation and discipline with a keen ability to handle sensitive and confidential matters appropriately
- Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Minimum Years of Experience
5Travel Requirements
25%Required Level of Education
Bachelor's DegreePreferred Level of Education
Master's Degree