Grand Hyatt at SFO

Join the Team at Grand Hyatt at SFO – Where Excellence Meets Opportunity!

At the Grand Hyatt at San Francisco International Airport (SFO), we believe that the key to our success is exceptional service, outstanding teamwork, and a relentless drive to deliver unforgettable experiences for our guests. As a member of our team, you'll be part of a dynamic and industry-leading organization that sets the standard for hospitality excellence.

As the Associate Director of Group Sales & Events, you will report directly to the Director of Sales, Marketing, and Events, and become an integral part of a dynamic, passionate team that consistently earns top rankings in the industry for exceptional service and meeting planner satisfaction.

Your role will directly contribute to this continued success by focusing on positive sales growth, achieving your sales quota, and servicing group events. You’ll also play a pivotal role in mentoring and developing the next generation of hospitality professionals by assisting with hiring, training, and coaching group sales and event planning managers.

This position oversees and works closely with the Event Planning team to ensure the successful planning, coordination, and execution of all group events. You will collaborate with the Event Planning team and other hotel operations teams to guarantee the flawless execution of events, including room setups, banquets, and audiovisual needs, ensuring that every detail aligns with client expectations and upholds the hotel’s high standards.

Here’s why you should consider joining the Grand Hyatt at SFO team:

· Industry-Leading Service: Our exceptional service scores and stellar meeting planner feedback reflect the commitment of our team to creating memorable experiences for every guest.

· Growth and Development: You will have the opportunity to develop and implement strategies that drive sales and exceed client expectations. Additionally, you’ll be part of a company that invests in your professional growth through training, mentorship, and career development opportunities.

· A Collaborative Team Culture: Work alongside a supportive team of experienced professionals who are passionate about providing top-tier service and elevating the guest experience.

If you're ready to take your career to the next level and be part of a team that sets the standard for excellence in hospitality, your journey begins now at Grand Hyatt at SFO!

Following is list of position expectations:

• Ability to demonstrate a proactive approach to sales and be a dynamic sales professional who will positively impact our business and clearly understand the Grand Hyatt brand
• Maximize total hotel revenue, including room and event revenue
• Maximize segmentation mix and develop business from existing Hyatt channels while creating new business development opportunities
• Passion for direct sales in the group segment developing new business, solicitation & prospecting, and acquisition of key accounts will be implemental for this role
• Building and maintaining strong relationships across internal and external clients, and other market and industry sources
• Plan, organize, and host familiarization, client events, team roadshows, and entertainment
• 80% Onsite Role: Enjoy the benefits of working in a vibrant hotel environment, collaborating with a dedicated team to deliver outstanding service

The salary range for this position is $97,800 to $151,400 per year. This is the pay for this position that Grand Hyatt at SFO reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors such as experience and education.

Qualifications

Qualifications:

• Minimum 3 years’ experience within a 4-5 star hotel sales environment
• A self-starter who is highly driven, solutions orientated, persistent and adaptable to change
• Excellent communication and leadership skills, relationship management and networking abilities
• A proven track record in achieving targets and yield management
• A collaborative and motivating leader of others with a strategic and analytical focus
• Ability to recognize trends and shift strategy to maximize results
• Excellent emotional intelligence
• Has a passion for direct sales and willingness to jump in to assist in developing relationships and territories