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Under the supervision of the Associate Dean and Director of Counseling, Health, and Wellness, the Associate Director provides clinical leadership and guidance to the Health Services staff at the Emerson Wellness Center. This role includes overseeing and implementing operational protocols and clinical activities in alignment with ethical principles and compliance standards. The Associate Director also maintains a reduced clinical caseload to manage additional organizational duties.ESSENTIAL JOB DUTIES
- Provide supervision, clinical leadership, and guidance to the Health Services staff.
- Oversee, evaluate, and implement operational protocols and clinical activities in line with ethical principles and compliance standards, including staff licensure and certifications.
- Maintain a reduced clinical caseload while managing daily operations of the health unit.
- Supervise and mentor staff, including Clinical Coordinators and Advanced Practice Clinicians.
- Resolve complex or escalated matters as needed.
- Monitor and ensure departmental processes, resources, supplies, and budgets comply with standards.
- Evaluate and improve departmental operations for increased effectiveness.
- Manage relationships with external partners and vendors.
- Establish a referral network with area clinicians, mental health clinics, and hospitals for therapeutic and emergency services.
- Oversee care for high-risk clients, including crisis intervention, emergency services, and support for residence education staff.
- Manage immunization compliance and oversee responses to infectious disease outbreaks.
- Participate in emergency or crisis management procedures.
- Direct and manage the on-call schedule.
- Coordinate post-hospitalization processes and protocols for students.
- Oversee scheduling and record-keeping systems for the center.
- Collaborate with internal college stakeholders and students on complex issues.
- Perform other projects and duties as assigned.
QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to perform the job effectively.
- Nurse Practitioner with a Master's degree in nursing or a health-related field required
- Eligible for licensure in Massachusetts and obtaining a DEA license and MA Controlled Substance registration required
- 7 years of direct clinical experience and 3-5 years of progressive management experience required
- Experience with project management software required
KNOWLEDGE, SKILLS, AND ABILITIES – This may be representative but not all-inclusive of the knowledge, skills, and abilities commonly associated with the job.
- Strong leadership and supervisory skills for managing clinical staff in a healthcare setting.
- In-depth knowledge of healthcare regulations, compliance standards, and ethical guidelines.
- Proven ability to handle crisis intervention, emergency healthcare procedures, and infectious disease management.
- Excellent organizational and operational management skills for overseeing daily health unit functions.
- Proficiency with healthcare management software and tools for scheduling, record-keeping, and reporting.
- Strong decision-making skills and independent judgment in complex clinical matters.
- Ability to foster relationships with external healthcare providers and maintain a referral network.
- Strong communication and interpersonal skills for working with staff, students, and external stakeholders.
PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.
- Ability to maintain long mental focus and concentration, particularly when handling complex clinical and operational tasks.
- Ability to communicate effectively in person, over the phone, and through electronic media.
- Ability to respond to emergencies, which may require quick physical movement or standing for extended periods.
- Occasional light lifting of materials or medical equipment (up to 25 lbs).
- Ability to work in a clinical environment with potential exposure to healthcare-related hazards (e.g., infectious diseases) while following proper safety protocols.
WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
- Office Conditions and clinical setting
Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Specific job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.
Application Materials
A cover letter expressing your enthusiasm for this work or role is strongly encouraged to be included in addition to your application.
Compensation: $110,500.00 - $138,200.00 annually, commensurate with experience.Grade of Position: 23-13EScheduled Weekly Hours: 36.25Division: Division of Campus LifeIn addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.
Please refer to our benefits website for a full list of benefits and eligibility requirements.
