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The Assistant General Manager position reports to the General Manager and will provide administrative supervision for Emerson Stage. This position will oversee a portfolio of marketing and communications, operations, financial processing, and student employee and company manager supervision. In addition, this role will have high contact with guest artists, and will oversee the coordination of their specific travel, housing, and access needs. This is an important public-facing role that will influence the external perception of Emerson Stage and requires superior interpersonal and organizational skills.ESSENTIAL JOB DUTIES
• Conceive, create, and execute all aspects of the marketing and communications plan.
• Partner with on-campus colleagues to update and distribute information across the college’s channels, networks, and websites.
• Disseminate internal and external email communications about Emerson Stage auditions and events.
• Manage the website and social media platforms, including engagement, content, and schedule, delegating tasks to student employees as appropriate.
• Post to the Emerson community and local Boston community calendars about season productions and performances.
• Develop, design, print, and distribute graphics and posters as required.
• Coordinate ad placements with external vendors and ad trades with local partners.
• Serve as copyeditor and copywriter for all Emerson Stage content and materials.
• Produce marketing reports.
• Coordinate with the Office of the Arts Box Office on ticketing and comp policies.
• Ensure that all rights and royalties policies and guest artist agreements are being upheld in marketing materials and on digital platforms.
• Assist with the development of the budget, and oversee assigned budget lines, including those for rights and royalties, office administration, marketing, and guest housing and travel.
• Execute payments for guest artists as outlined in guest artist contracts.
• Recruit, hire, supervise, and coordinate student employees and student company managers.
• Order, receive, and organize office supplies.
• Maintain equipment, including printers and computers, alerting IT support if problems persist beyond basic troubleshooting.
• Coordinate all campus access and travel and housing arrangements for all guest artists, ensuring that all guest artist agreement terms are upheld and executed.
• Serve as point of contact for all guests and campus visitors for answering questions and queries.
• Assist with coordinating special events as required.
• Develop and maintain local and community partnerships with other theatre organizations, coordinate and attend community events, and attend meetings and serve on committees across campus as required.
• Perform other miscellaneous duties as assigned.
QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to effectively perform job.
• Bachelor’s Degree in Arts Management, Theatre Management, Marketing, or a related field, or equivalent experience required
• 3-5 years of experience in administration in a theatre or arts organization required. Experience in an academic environment preferred
KNOWLEDGE, SKILLS, AND ABILITIES – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job.
• Knowledge of social media platforms, email software, and scheduling platforms
• Strong MS Office and G Suite skills
• Proficiency in using computer software and the ability to learn new software easily
• Excellent organizational and time management skills
• Self-starter with excellent interpersonal communication and problem-solving skills
• Strong written communication skills and the ability to understand contracts
• Ability to maintain multiple projects simultaneously and to prioritize tasks
• Ability to work in high-stress situations with varied personalities and a diverse population
• Ability to be flexible and adapt to changing circumstances
PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• This position is generally sedentary in nature, movement throughout the area is required from time to time.
• Ability to have continuous oral and written communication with customers, guest artists, co-workers, and supervisors is essential.
• Repetitive movements, occasional lifting of up to 30 pounds, reaching, lifting, stooping and the ability to read a computer screen, detect color-coding and read fine print will be expected.
WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
• General office conditions. Exposed to moderate noise levels
This position requires an in-person presence on the Boston Campus during the work week.
Compensation: $50,500.00 - $60,600.00 annually, commensurate with experience.Grade of Position: S-23-06EScheduled Weekly Hours: 36.25Division: Division of Academic AffairsThis position will be exclusively represented by the Service Employees International Union (SEIU), Local 888 for purposes of wages, hours and other terms and conditions of employment.In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.
Please refer to our benefits website for a full list of benefits and eligibility requirements.
