Hyatt Regency Columbus

Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.

Are you ready?

Because we are looking for an Assistant Housekeeping Manager!

Join the Hyatt Family! This role includes:

• An entry to the Hyatt Family, a place where we care for people so they can be their best
• Discounted hotel stays, including free nights at Hyatt hotels globally
• Pride in working for a company that is in the “100 Best Companies to Work For” by FORTUNE
• Affordable Medical, Dental and Vision Coverage at 30 days of employment
• Vacation and Wellbeing Days
• Opportunities for growth and development
• Free COTA Bus Pass
• Free shift meals
• Discounted monthly parking passes for Downtown parking
• Family Events and Recognition Celebrations

What does the ROLE entail?

• Responsible for assisting in the oversight of the entire housekeeping department, including public areas, night cleaning, and guest room cleanliness
• Solid understanding of housekeeping and laundry services
• Supporting housekeeping team members with training, development, and coaching
• Promoting an atmosphere that ensures strong guest satisfaction and team member engagement
• Strong attention to detail and the ability to effectively work with guests, other departments, and team members
• Maintaining excellent communication and coordination with all hotel departments
• This position reports directly to the Housekeeping Operations Manager

What YOU get with a career with Hyatt:

Wellbeing:

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
• Social Activities; Team building outings, Sports/wellbeing activities
• Hotel gym access
• Health, Dental, Vision Insurance eligibility after 30 days of employment

Development:

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice”

• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best.
• Education assistance toward personal growth and development

Diversity:

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

• The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ+Equality
• Focus on Diversity, Equity and Inclusion within our team through employee support groups (Hyatt Black, HyPride & Women@Hyatt), workshops and classroom trainings
• Our commitment is to create an environment where people can bring their whole self to work each day – so they can be their best and perform at their best so they can better care for others
• When we say people, we are including everyone from every perspective around the world. There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

Your EXPERIENCE and qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment
• Prior hotel or housekeeping experience is required
• Previous supervisor or management experience, preferably in a hotel setting or equivalent
• Strong verbal and written communication skills
• Unafraid of guest service related tasks, projects and responsibilities
• Must possess excellent organizational, interpersonal and administrative skills
• A fun and energized person with a creative mindset
• Committed to delivering a high level of customer service
• Must be proficient in general computer knowledge
• Essential to have excellent organizational and time management skills
• Must be available to work first and second shift, including weekends and holidays
• Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing

Your MINDSET:

• A team player with a good portion of personality
• Someone who can walk in the shoes of others and show compassion
• Takes pride in honoring your commitments and taking ownership
• Works collaboratively and shows others appreciation
• Encourages diverse viewpoints and supports others to thrive
• A curious mind with an ability to generate ideas, experiment, and continuously learn
• Uses fun as fuel and understands the power of caring for yourself and those around you

Are WE what YOU are looking for?

If the answer is YES, then apply now!