Assistant Executive Housekeeper at Hyatt Hotels Corporation in Cleveland, OH

Hyatt Regency Cleveland

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications

A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
2-3 years of progressive hotel Rooms Management experience
Service oriented style with professional presentations skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills

Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4^th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland’s central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.

Here are a few reasons why you should join our Hyatt Regency Cleveland Family!

General Perks:

An entry to the Hyatt Family, a place where we care for people so they can be their best
12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
50% off at 1890 Restaurant
25% off at Marengo Spa
Affordable Medical, Dental and Vision Coverage after 30 days of employment
Paid Holidays, Sick Days and Vacation Days
Connect with thousands of National and Local Partners for Various Discounts
Located near RTA stops and pick ups
Discounted Parking Passes

Wellbeing:

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
Hotel gym access
Affordable Medical, Dental and Vision Coverage after 30 days of employment

Development:

With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
Regular Check-In Conversations with Managers to discuss personal career goals
A wide range of development tools through the Hyatt Learning
Education assistance of up to $1,000 per year toward personal growth and development

Diversity:

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ+Equality in 2022, for the 18^th consecutive year
Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day – so they can be their best and perform at their best so they can better care for others
When we say people, we are including everyone from every perspective around the world. There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Are WE what YOU are looking for?

If the answer is YES, then please click the link and apply!