Pay Transparency Statement:
The compensation philosophy reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.
Position Summary:
The Training Manager leads and manages the onboarding/training process of new hires. The Training Manager will conduct observations to ensure SOP adherence, support the roll out and training of new processes and procedures and assist in creating a culture of continuous improvement. The job also includes maintaining a team oriented, safe and clean working environment.
Position Responsibilities may include, but not limited to:
- Cross train in all departments as required, learning multiple jobs in distribution center to perform multiple distribution-related functions that allow, as the business requires
- Train new hires and retrains team members as required. Ensure SOPs are rolled out and training completed, Coordinate training schedules and plans
- Manage all instructor-led training for new and current employees and leaders
- Lead collaboration meetings with managers and supervisors to determine training needs to develop and administer training programs to match these needs
- Develop and maintain documentation training records to track training compliance
- Support distribution center in sustaining a positive work culture and keeping turnover and retention minimized to meet company goals, Drive engagement initiatives through new hire retention goals
- Facilitates new hire roundtables, train-the-trainer sessions, and informational meetings to prepare and educate team members on new processes/procedures
- Develop and coordinate the design and distribution of surveys, interviews and questionnaires for conducting training needs assessment
- Document organizational best practices to implement operational standardization
- Actively contribute to and influence other team members in maintaining a safe, clean work environment and displaying positive teamwork
- Responsible for supporting and managing Certified Trainer Program
- Other duties as assigned
Required Skills and Experience:
- Bachelor’s Degree
- Minimum 5 years’ experience within a distribution or manufacturing environment
- Previous experience in an operational training role
- Effective interpersonal communication skills, both written and verbal
- Knowledge of the operation of power/mobile equipment; may require additional training and/or certification on additional power equipment
- High proficiency with Microsoft Office suite of products, especially PowerPoint & Excel
- Must be able to perform the duties performed by the associates they lead
- Ability to convey complex information in a way that people understand
- Solid facilitation and presentation skills
- Demonstrated approachable and engaging communication style
- Willing to work flexible shifts as needed to support our 24/7 environment
- Ability and willingness to travel up to 20%
- This position must pass a post-offer background and drug test
Preferred Skills and Experience:
- Knowledge of warehouse management systems and equipment
Physical Demands and Work Environment:
- Ability to lift a minimum of 70 pounds regularly, up to 150 pounds infrequently
- Ability to push, pull, grasp, and fine manipulation of equipment using hands is ongoing throughout the work hours
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
