Location: Remote

Pay: $35 per hour

Schedule: Flexible

Training: Paid training provided

Equipment: Necessary equipment provided

About Us:

Bikram Yoga Rancho Cucamonga is a well-established yoga studio offering authentic Bikram Yoga classes to help individuals achieve balance and wellness. We are seeking a Remote Appointment Setter to manage bookings and class sign-ups, ensuring a seamless experience for our clients. If you are organized, proactive, and enjoy client interaction, this role is perfect for you.

Key Responsibilities:

Appointment Setting: Contact potential clients to schedule introductory classes, consultations, or memberships, using provided leads.
Client Communication: Respond to client inquiries about class availability, membership options, and special events via phone, email, and messaging.
Lead Management: Follow up with leads generated through marketing efforts and maintain accurate records of client interactions in the CRM.
Class Bookings: Assist clients with booking, rescheduling, or canceling their yoga classes, ensuring a smooth and user-friendly experience.
Promotions & Specials: Inform clients about studio promotions, special events, or membership deals to encourage participation.
Follow-Up: Send reminder notifications for upcoming classes and follow up with no-shows to reschedule or offer alternative class options.
Customer Support: Address any issues related to scheduling or appointment setting and escalate concerns as necessary.

Requirements:

Strong communication skills (both verbal and written)
Excellent organizational and multitasking abilities
Familiarity with appointment scheduling software (training provided)
Experience in customer service, sales, or a similar role is preferred
Ability to work independently in a remote environment
Basic knowledge or interest in yoga is a plus, but not required

Perks:

Flexible work schedule to fit your lifestyle
Paid training to ensure success in the role
All necessary equipment (laptop, headset, etc.) will be provided
Opportunity to work in the wellness industry and be part of a positive, health-conscious community

If you are self-motivated, organized, and love helping others, we'd love to hear from you!